Advanced support

Thanks to Medusoft Advanced Support, you will know exactly which updates and upgrades to perform, and how to do so. As a client, you will automatically receive access to our Medusoft Support Forum, where all new patches and hotfixes for your security software are available. If any important network security developments arise, we will keep you informed by email by means of our Tech Updates. In crisis situations, the Medusoft support team can also advise you exactly which steps to take.

The most important characteristics of Medusoft Advanced Support are as follows:

• Update and upgrade advice available via the Medusoft website
• Telephone support during office hours
• Access to the Support Forum on the Medusoft website
• Tech Updates via email (with the most significant developments)